Replacement and Return Policy

First: Replacement and return is a guaranteed right for all our customers, and it includes all the products that we offer on our store in accordance with the terms and conditions specified by law and the norms in force in this field (within 14 days from the date of the customer having received the product).

Second: The customer can exchange or return if our product has any manufacturing defect or any obvious damage or that the product does not match according to the specifications announced on our website)

In this case, we ask the customer to photograph the product with fixed images explaining the defect for our review and filling the attached replacement form and send it to us (indicating the name of the applicant, his address, the invoice  and the bill of lading),In the event that it is proven that the product has damage or any manufacturing defect or is different from the product advertised on our page,  It is replaced with another product or  a full refund will be given  to the customer, and in case it is proven that the damage or defect is the result of the customer’s misuse, the return or replacement request is rejected and the customer has no right to ask us for anything in this regard.

Third: The client’s approval of the rules and laws that govern the management of our site is considered an expression of his satisfaction and approval to work with those rules, in the event that , The existence of any legal dispute between us.